Skip to content

How it works

A rhythm section for
your QuickBooks fleet.

One small agent per machine, a cloud that never blinks, and three places the answers show up. Installed in minutes, invisible until it matters.

Every workstation
The agent

PowerShell, ~5 min cycle.
Ships metadata over HTTPS.

The edge
The cloud

Ingest, timeline, thresholds.
Alerts the moment a pattern breaks.

Your screen
The answers

Console, client portal,
weekly digest.

What the agent reads

Six collectors, one discipline: metadata only.

Each collector is a small, auditable PowerShell module with one job. None of them can read company-file contents — there is no code path for it.

health.ps1

Endpoint health

QuickBooks release and maintenance build, crash and freeze events, forced shutdowns, print/PDF failures, database-auth errors, qbwin.log signatures — read per machine and trended over weeks, not sampled once.

network.ps1

Network path

Latency and packet loss to the server, SMB round-trip time, negotiated NIC link speed and duplex, disconnect/flap counts. Measured from each workstation to the server it actually talks to.

server.ps1

Server & company file

Database Server Manager service state, hosting mode, who is hosting, company-file size and .TLG growth. The server-side half of every multi-user mystery.

update.ps1

Update posture

Where each machine sits against the pinned release, what Intuit has published, and whether anything moved without you deciding it should.

triage.ps1

Triage signatures

Crash fingerprints and print-stack state, captured per machine — so when something does break, the diagnosis starts with evidence instead of a site visit.

compliance.ps1

Compliance profile

The environmental baseline QuickBooks assumes: hosting configuration, service accounts, the settings that quietly reset after updates.

Where the answers land

Three surfaces. Zero new habits.

The console

for your team

Fleet health across every client site: who is crashing, who drifted, which link is degrading, which jobs ran. Queue an SFC scan, a DISM repair, or a Database Server Manager restart remotely — with live progress and logs streaming back.

The portal

for each client

A clean, org-scoped view of their own fleet: machines, health, trends and settings. Enrol a new workstation with a one-line command; revoke a machine the moment it leaves.

The weekly digest

for the inbox

A branded weekly report of the fleet’s rhythm: crashes trending down, links holding, builds in line. Proof the quiet weeks were quiet because someone was watching.

Onboarding

One line per machine.

Mint a short-lived install token in the portal, run one command in an elevated PowerShell, done. The token expires on its own; the machine exchanges it for a per-device credential you can revoke individually — one compromised workstation never burns the site.

Elevated PowerShell
# enrol this workstation
irm https://cadence-ingest.freezeframe.solutions/install.ps1 | iex

Installs the agent and two scheduled tasks. First sample lands within five minutes.

See it on your own fleet.